FAQs

What currency are the prices do I see in the site?
All prices are in GBP.

I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Average shipping times are 1-2 business days.
Tracking numbers will be updated 1 day after your order has been SHIPPED. If you don't have a tracking number after 5 business days, please email us at sarahcbaker@hotmail.co.uk

I have entered an incorrect address what do I do now?
If you have miss spelled or auto filled in a incorrect address, simply reply to your order confirmation email. Once you double check if the address given is wrong kindly notify us via email at sarahcbaker@hotmail.co.uk. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.

I have a question that wasn't answered, can you please help?
Absolutely! Please send us an email to sarahcbaker@hotmail.co.uk and we will be happy to assist you in any way we can.
We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.